FAQs

How long are the tours & workshops?

Piece of string.

What should I wear?

Hair down.

Can we bring children?

Pro life.

Do your tours and workshops run when it rains?

Parasol.

Gift cards:

What does the digital gift card look like?

We custom-create each digital gift card in our Brazilian sweatshop, using 100% certified organic “1s” and “0s”, which we tie with invisible red silk ribbon, before exporting it for you to send personally as a PDF attachment.

How do I redeem my gift card?

Call the number.

How can I transfer my gift card to another person?

Who?

Terms and conditions of sale

Payment terms
Street Art Paris accepts payment by bank transfer, debit card (Visa/Mastercard), purchase order (signed and stamped by your organisation), payable no more than 60 days after the activity.

Company: Back City Projects SASU (SIREN : 812 359 602; TVA : FR87 812 359 602)
Address: C/O Mathieu Tremblin/Cynthia Montier, 34 rue du Ba-de-la Roche, Strasbourg 67000
Email: info@streetartparis.fr
Phone: by email appointment

Order confirmation
All orders are confirmed by making full payment, or a signed and stamped invoice. You will receive an email shortly after the purchase has been confirmed. If you do not receive this email, your purchase may not have been processed, and please contact us at info@streetartparis.fr.

Right of withdrawal & complaint 
You can cancel your purchase within the first 14 days from the date of purchase. You must contact us at info@streetartparis.fr, after which you will receive a full refund/confirmation of purchase order cancellation.

However, a fee of €100 will not be refunded to cover our administration costs, which does not apply if the cancellation is caused externally, e.g. Covid travel ban/government advice, etc.

Cancellation and reservations
If for any reason we are forced to cancel, the full amount will be refunded. We shall contact the registered person by phone or mail (or both) regarding any changes.

Privacy 
We store your data securely and for our use alone.